Shipping policy
Shipping Policy
Thank you for shopping with Kristen Walker Smith. Because we sell digital products only, no physical items will be shipped to your address.
Digital Delivery
All products purchased from Kristen Walker Smith are delivered electronically. After completing your purchase, you will receive:
- Instant access to your digital download, or
- A download link sent to the email address provided at checkout
Please make sure your email address is entered correctly when placing your order.
Delivery Time
Most digital products are delivered immediately after payment is successfully processed. In some cases, delivery may take a few minutes depending on payment verification or system processing times.
If you do not receive your download email within 30 minutes, please:
- Check your spam or junk folder
- Search your inbox for emails from Kristen Walker Smith
- Contact us at admin@kristenwalkersmith.com for assistance
Download Issues
If you experience problems accessing or downloading your purchase, please contact us and we will help resolve the issue as quickly as possible.
No Physical Shipping
Since all products are digital, we do not ship physical goods and no shipping fees will be charged unless otherwise stated.
Contact Information
If you have any questions about your order or delivery, please contact:
admin@kristenwalkersmith.com
